OEM toner cartridges typically produce better quality print images and often have a slightly longer lifespan than compatible cartridges. They also have been found to have a lower failure rate than competing compatible cartridges.

A service contract with a MPS partner commonly includes OEM toner cartridges along with service wrapped into a monthly payment for machine brands that the MPS partner provides.

Compatible toner cartridges are often less expensive than OEM. However, compatible options do increase the risk of working improperly (color inconsistency, lower page yield, lower lifespan, etc.) or causing a machine malfunction.

If a client requests compatible cartridges for printing machine brands not primarily serviced by the MPS partner – many MPS partners are happy to add this option to the offerings in their standard service contract.

A knowledgeable MPS partner will find and source compatible toner cartridges from their vendor network. These vendors are long-term, trusted partners with quality, in-stock products.

In fact, MPS partners often test compatible toner cartridges prior to recommending their use to other clients. In the event of a cartridge malfunction, contact your MPS provider. They can often troubleshoot to determine if your cartridge is defective and offer a replacement.

Use your MPS partner’s experience to your advantage as they are skilled in quickly finding the correct, compatible toner options for you.