Who Should Be Involved in Making Your Managed Print Decisions?

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Who Should Be Involved in Making Your Managed Print Decisions?

August 8, 2023

Printers are a major investment for any organization. Unfortunately, decisions about how to manage or upgrade your printer fleet are often made without the input of the staff who rely on print technology for their day-to-day jobs.

Most important decisions about office technology are made by purchasing or technical staff. These people obviously have important insights and knowledge but may not be the best informed about print technology.

Before investing in new print technology, consider who are the important business stakeholders who make big decisions about the businesses print needs. Why should they be involved? What do they know that makes them valuable?

We believe that C-suite, IT managers and administrative staff need to be on the same page when choosing your printer technology solution. Here are the roles each must play

1. YOUR STAFF

Unfortunately, technology purchasing decisions are often made without the full input of the team that uses it. We believe it is vital to find out how your staff works and what they need print devices for. Do they:

Scan and digitally store high-quality images?
Use the printer for daily interactions and frequent reports and presentations?
Need high speed black and white, or full color printing?
Use a lot of toner and paper?
Need unique finishing options?

Choosing a printer, copier or multifunction device demands more than speed and resolution- it needs to have workflow capabilities to match the way your company works.

2. C-SUITE EXECUTIVES

Executives may not use your office printers terribly much, but their input is necessary to align your purchasing decisions with your long-term business planning. For example, MPS offers a greener printing solutions. More efficient (i.e. newer) equipment means less waste and more efficient use of power, which lowers the carbon footprint, which can help meet sustainability initiatives. And of course, one of the most attractive aspects of MPS for many companies is predictable costs, which can make budgeting easier.

3. THE IT DEPARTMENT

Managed print is all about integrating the right combination of hardware and software to help you save time, money and resources. Print vendors need to become strategic partners working with IT decision makers to identify what business units really need, offering services that satisfy those requirements, while also responding to the security and control requirements of IT decision-makers.

Outsourcing print servicing should lead to a significant weight being lifted from your IT department, freeing them to focus on more meaningful tasks. Just as importantly, it will ensure that documents and information are secured with the most advanced and effective processes possible. An MPS partner will be able to optimize and take advantage of the latest print technologies- something most IT people don’t have the time or interest in managing.

Unfortunately, there can be a disconnect in priorities between those who use print technologies and those who purchase them. This creates a satisfaction gap where office workers don’t get the productivity tools they want, and IT decision makers see their investments failing to have the positive impact they anticipate. An MPS partner can bring all these people together for maximum satisfaction.

Working with a Managed Print Services Provider

Relying on the expertise of a Managed Print Services provider, like Folo Tech, can assist you in streamlining your print fleet. And we’re got the tips and tricks to share with you to make sure your printing and copying projects run smoothly.

Click on the picture down below for more information, we provide 7 days FREE TRIAL for our service and various brand of photocopier machine, to experience our after sales service and machine performance.